FAQs

Building a new home is a significant milestone, and we understand that it comes with countless queries and decisions. Whether you’re pondering about the costs before construction, the finer details of design and colour selections, or simply wondering how to get started with your custom-designed home, we’ve compiled a list of the most common questions to guide you.

If you require more information or have questions not covered here, please feel free to reach out to us directly.

Is it possible to visit the construction site?

Site visits are permissible with the accompaniment of a Lancaster Homes representative. We strictly enforce our safety policy for all workers, suppliers, and site visitors to ensure everyone’s safety during the construction phase.

What if I decide to make changes after construction has started?

During our thorough pre-construction phase, we work closely with you to finalise all selections and interior designs before any contracts are signed. This meticulous planning minimises the need for adjustments once construction begins, helping to mitigate potential errors and unnecessary costs for you, our valued client.

However, throughout the construction phase, we conduct routine site meetings to ensure that your vision is coming to life as envisioned. Should you wish to make modifications, we welcome your input, provided they align with the project timeline and do not compromise the structural integrity of the building.

At Lancaster Homes, we prioritise your satisfaction and recognise the importance of adaptability in achieving your dream home.

How can I monitor my home’s construction progress?

We employ state-of-the-art technology to keep you informed about your construction schedule. Through our online project management system, you have access to detailed job information and a calendar to track daily construction activities. Regular updates from Baden and your Project Manager will also ensure top-notch service.

Who will I be in contact with during my home’s construction?

For on-site construction matters, you’ll be in direct contact with Baden and your Site Manager. Prior to construction, you will meet with trades and suppliers to finalise selections and layout designs, like your kitchen and electrical plans. Renee will be your go-to for all inquiries about selections. Throughout the construction, our online project management system will be your main communication hub, ensuring all messages are consolidated in one place.

Can I hire my own tradespeople or suppliers during construction?

We take pride in our longstanding partnerships with top-tier trade professionals and suppliers, cultivated over the past decade. Our commitment to quality craftsmanship and excellence is reflected in these relationships.

However, we understand that our clients may have unique preferences or established connections with certain tradespeople or suppliers. We gladly offer the flexibility for clients to engage one or two of their preferred professionals while collaborating with us on their project.

To ensure a seamless integration of your chosen trades or suppliers into the construction process, we kindly request that you inform us early in the pre-construction phase. Additionally, each tradesperson or supplier must meet the necessary licensing, insurance, and adherence to Lancaster Homes Safety Policy.

Your satisfaction and peace of mind are paramount to us, and we welcome the opportunity to accommodate your preferences while upholding our commitment to delivering exceptional results.

What is the expected timeframe for building my home?

The timeframe for constructing your home is assessed on an individual basis. The building contract will specify the construction period, and you can track the schedule online. Typically, a standard single-story home of approximately 280 square meters may take a minimum of 5-6 months, while a more complex or double-story custom home might take around 8 months. The construction schedule is detailed in your contract and is managed efficiently to ensure the finished home meets your expectations and our standard of quality.

Will the contract price change after signing?

The agreed price in your contract will remain constant unless you exceed a provisional sum allocated for a specific item, or you opt for an upgrade on a selection item, which may lead to additional costs. Any price change will be communicated to you, and we will not proceed with any additional cost-incurring changes without your electronic consent through our online project management system.

Is design and colour consultation available?

Absolutely! We understand the importance of crafting a space that reflects your unique style and preferences. During Stage 2 of our process, which encompasses the Proposal and Contract stage, you’ll have the opportunity to delve into the exciting realm of fixtures, materials, and colour selections. Our Interior Designer will be by your side every step of the way, ensuring that your vision comes to life seamlessly. Whether you’re seeking guidance, design assistance, or prefer to entrust the entire design and selection process to us, we’re here to make the process enjoyable and stress free.

Please see Our Process for additional details.

Will I incur any costs before construction begins?

Yes, there are some initial costs involved before the commencement of your build. The extent of these costs will depend largely on the stage at which you engage Lancaster Homes to work on your project.

If we are starting from scratch, there will be a modest fee of $800 for your initial design concept and estimate. As we progress, additional fees of approximately $10,000 will be incurred for preliminary plans, engineering, soil tests, and other essential elements to facilitate the production of a comprehensive fixed-price quotation.

These costs are crucial investments in ensuring the thorough planning and preparation necessary for a successful construction process. At Lancaster Homes, we believe in transparency and strive to provide clear and detailed information about any associated fees, empowering you to make informed decisions every step of the way.

What if I don’t have any specific design in mind?

Not to worry! Lancaster Homes specialise in crafting bespoke homes tailored to your unique preferences and lifestyle. We understand that embarking on the journey of designing your future residence can be both exciting and overwhelming, and we’re here to guide you every step of the way.

To kickstart the process, we can arrange a preliminary consultation with our experienced design consultant. During this meeting, we’ll take the time to understand your needs, desires, and vision for your new home. Whether you have a clear idea in mind or are seeking inspiration, our design consultant will work closely with you to explore various possibilities.

If you’re unsure where to begin, our extensive collection of designer home plans serves as an excellent starting point. These plans can provide valuable inspiration and serve as the foundation for your custom design. Alternatively, we can start from scratch and create a signature layout tailored specifically to your requirements and preferences.

Throughout the design phase, our team is committed to providing professional advice and constructive feedback to refine your plans and ensure they align perfectly with your vision. We’re dedicated to making the design process as enjoyable and rewarding as possible, creating in a home that truly reflects your family and lifestyle.